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Peak Pure Air prides itself on customer satisfaction by offering quality products and excellent customer service. Each return refund will be on a case by case basis. With offering many brands and models from several manufacture suppliers the warranty return policy varies. To avoid those who buy with the intension to return, like a rental, the below return policy applies to all portable commercial models of air purification systems. These warranty return terms apply to all PeakPureAir.net commercial product return / refunds.

If you are not completely satisfied with a product, and would like to return it within 10 days, then you will be required to pay for the return shipping costs. A Return Authorization Number, RMA, is required for all returns. A restocking fee may apply. Customers must contact Peak Pure Air of any order discrepancy within 3 days from delivery date so that we may investigate and resolve the situation accordingly. If damage were to occur in shipping please call so we may try to remedy the problem quickly.

The reason for return must be given before issuing a RMA. We have very few returns and will ask why you are returning the item simply so we can attempt to solve the problem for our present and future customers.

• Refunds are limited to the purchase price of the items, any and all shipping or other charges are the responsibility of the customer.
• All items being returned must be in like new condition. If the item being returned has been damaged, abused, or used excessively there will be a charge for that damage, use, or abuse. If the damage is not repairable the return policy is void.
• Any item being returned must be in the original packaging otherwise a packaging fee and / or higher shipping charges may apply.
• If you purchased an item with free shipping (shipping included or discounted shipping), the actual cost of the shipping will be deducted from the refund.
• A fee of 20% of the purchase price, $35.00 minimum can be deducted.
• Any product refused at delivery may be subject to no refund.
• Any product returned after 10 days may be subject to no refund. Each return will be on a case by case basis.

If an ozone generator is sold for shock treatment purposes, it is not possible to over-ozonate using a higher output machine. The higher the O3 output the quicker the shock time.  If you desire occupied air purification, it is recommended to purchase a separate unit sized for this purpose.
Please understand that the policy is designed to avoid those who buy with the intension to return, like a rental, as permanent results are often achieved with an effective shock treatment for mold, smoke damage, or odors.

In addition to our limited return policy LightningAir has a Three Year Limited Warranty

SpringAir / LightningAir purifiers are serviced and warranted by the SpringCo Manufacturing Service Center in Thomasville, GA. For 90 days from original date of purchase, SpringCo will repair or replace the product without charge to the customer should the unit prove to have a manufacturing defect.

For 3 years from the original purchase date, SpringCo will replace any defective part without charge for the part. The customer is responsible for labor charges and for safely shipping the unit to the Service Center. SpringCo will return ship the unit by the same method that it is received at no charge to the customer.

Call or Contact Us  for Specific Unit Pricing.

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